Premium Support

24/7 Priority Technical Support

Tailored Support Packages for Optimal Reliability

24/7 is a premium support package offering around- the-clock on-site support. This product is designed to uniquely optimize your network’s efficiency. 24/7 Premium Support clients are guaranteed an average response time of one to four hours and are assigned a team of Senior Engineers and Project Managers familiar with your environment. MIS also provides an exclusive 800# for immediate access to your project team and service status. Variable features in the 24/7 Premium Support Package include:

24/7 Premium Support Package clients can further optimize their support program by combining this service with a Hardware Contract or NetPAK.

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